I’ve compiled a list of frequently asked questions for your convenience. If you have other questions, feel free to email: email@example.com
FREQUENTLY ASKED QUESTIONS:
Q: What is your photography philosophy?
A: My philosophy on client service creates beautiful friendships with each and every one of my clients that go far beyond the day of your wedding/ event/ or portrait session. I treat each session or event as if I were a story teller. I generally am lead by something that inspires me when we first meet, then build from there. I am an artist and you become my subject and we create together images that will last more than a lifetime.
Q: How do I reserve a date with you?
A: All dates are reserved once we receive your signed contract and deposit.
Q: If we cancel, will we receive our deposit fee back?
A: Unfortunately no. Deposit fees are used to reserve your date. Once I’ve reserved your date, I do not accept new clients for your date.
Q: Do you deliver every image you shoot?
A: No, we do not. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may dilute the overall product delivery. For example, because we shoot with low apertures, sometimes we take a few extra shots to make sure we have the perfect focus. We don’t expect you to have the expertise or the time to zoom into each image to select the one with the sharpest focus, so we spend hours doing that on our end. In another example, candid laughs and emotional tears are some of the best images from the day. Unfortunately, they can also yield some unflattering facial expressions. We might snap a few extras of any of these moments to make sure we have a great shot with the ideal expression for the moment. With our expertise of processing thousands of images each year, we may eliminate the ones that we feel are duplicates and only deliver the best one.
Q: What rights do I have to the digital prints?
A: You have the right to reprint images whenever you want. However, you may not sell your images for profit or publish your images without the written consent of Carissa David Photography. Your signed contract confirms your understanding of the copyright agreement and image release to Carissa David Photography and will be used in a public portfolio as an expression of her art.
Q: Do you touch up all the images in our image download?
A: Yes we do. Every image I deliver is post produced with my unique signature style of post production. This involves color correction, exposure adjustment, selective black and white processing, clarity adjustments, tone-mapping, and other corrections.
Q: Do you provide the RAW files from my portraits session and/or wedding day?
A: Each of our packages comes with a full resolution image download. However, I typically do not provide RAW (unprocessed) files from our shoots because I believe in delivering a finished product. In fact, I'm often shooting with the end (post-produced) product in mind.
Q: Do you provide the digital negatives after the shoot?
A: Yes I do. All of our packages come with Full Resolution image download.
Q: What if I lose my images?
A: There is a $50 replacement charge for additional downloads after the event has been archived. We strongly suggest you make at least one copy of the download when you receive it from us and store in a cloud of some sort.
Q: Have you shot at my venue before?
A: We have shot at many Chicago venues, however, if we have not, we will get to the venue early on the day of and be sure to perform a thorough walk-through to scout out the best photography locations for your your big day!
Q: Do you provide partial day coverage for weddings?
A: We typically do not provide partial day coverage on weekends. Priority is given to clients that require at minimum 6 hours of coverage or have a budget of $1,500.00 and above.